Shipping policy

At BELLAGOOGERS LLC, we strive to provide our customers with a seamless and efficient shipping experience. Our Transportation Policy outlines the various shipping and delivery methods available for orders placed on our website, as well as the responsibilities of both the company and the customer regarding the transportation of goods.

1. Shipping Methods and Delivery Times

We offer a variety of shipping options to ensure that your purchase reaches you in the most convenient and timely manner. Shipping times may vary depending on the destination, shipping method, and product availability.

A. Domestic Shipping

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1 business day (subject to availability)

B. International Shipping

  • Shipping times for international orders vary depending on the country of destination and local customs regulations. Please expect up to 10-15 business days for international orders.

For international shipments, you may be subject to additional customs duties or taxes based on the destination country. These charges are the responsibility of the customer.

2. Shipping Costs

Shipping costs are calculated based on the weight of your order, the shipping destination, and the selected shipping method. The cost will be clearly displayed during the checkout process.

We occasionally offer free shipping promotions on specific orders or minimum purchase amounts. Please refer to the checkout page for any ongoing shipping promotions.

3. Order Processing and Handling Time

Orders will be processed as quickly as possible after being placed. Our typical processing time is 1-3 business days. Please note that orders placed during holidays or high-demand periods may experience slightly longer processing times.

A. Order Confirmation

Upon placing your order, you will receive a confirmation email with details about your purchase. This email will include your order number, a list of the items ordered, and the expected shipping date.

B. Tracking Information

Once your order has been shipped, you will receive an email notification containing your tracking number. You can use this tracking number to monitor the progress of your order as it makes its way to you.

4. Shipping Restrictions

  • P.O. Boxes: We do not currently ship to P.O. Boxes. Please ensure that a valid street address is provided when completing your order.
  • International Restrictions: Certain countries or regions may have specific import restrictions or shipping limitations. If you are located outside of the United States, please check your local regulations before placing an order. If we are unable to ship to your location, we will notify you promptly.

5. Damaged or Lost Shipments

We take great care to ensure that your order is securely packaged. However, in the event that your order is damaged during transit or goes missing, please contact us immediately at kylie@bellagoogers.icu.

We will assist you in resolving the issue, including filing a claim with the shipping carrier if necessary. If the item is determined to be lost or damaged, we will either send a replacement or offer a refund, based on your preference and availability of stock.

6. Returns and Exchanges for Transportation Issues

If your product is returned to us due to an incorrect address, failure to pick up from the carrier, or any other issue beyond our control, the customer will be responsible for the cost of reshipping the order.

Please ensure that your shipping address is correct when placing your order. We cannot be held responsible for delays or issues resulting from incorrect information provided by the customer.

For information about returns and exchanges, please refer to our Refund and Returns Policy.

7. Customer Responsibility

Customers are responsible for providing accurate shipping information at the time of purchase. Incomplete or incorrect addresses may cause delays or errors in delivery. Please ensure the following:

  • Correct Shipping Address: Double-check your shipping address to ensure its accuracy.
  • Availability for Delivery: Make sure that someone is available to receive the package or arrange for delivery at a convenient time.
  • Shipping Carrier Terms: Familiarize yourself with the terms and conditions of the chosen shipping carrier, especially for international deliveries.

8. Customer Service

If you have any questions or concerns about the transportation of your order, please feel free to reach out to our customer service team:

Our customer service team is here to assist you with tracking information, shipping inquiries, and any other transportation-related questions.

Thank you for choosing BELLAGOOGERS LLC! We are committed to providing you with a smooth and efficient shopping experience. If you have any questions or need further assistance, don’t hesitate to contact us.

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